We Listen /We Care/ We Support

Which areas do you cover?

Our main office is in Dunfermline and from there we cover Fife, Edinburgh and Perth areas.

Do you undertake checks before recruiting companion housekeepers?

We interview all companion housekeepers face to face. We also take up references and ensure that a criminal record check has been completed through Disclosure Scotland.

what is the cost of this service?

Our charges are based on an hourly rate and are from £12.50 an hour.  We will quote you a clear payment structure, with no hidden extras, and we will send your bills at an agreed interval. You may pay by electronic transfer, cheque or standing order. If this sounds too complicated we can arrange a meeting to talk you or your family member through it all.

Can the companion housekeepers provide support with personal care i.e washing, dressing, medication?

No this is not a service which My Home Help provides. My Home Help specialises in providing services for people who are able to care for themselves, but wish some extra help or contact.

Do you have a minimum visit time?

We do always advise that a visit is a minimum of two hours to ensure we can provide quality time and service.

Can you provide a replacement if my housekeeper is off sick or on holiday?

Yes wherever possible we will seek to provide you with a suitable replacement housekeeper if this is requested or you may prefer to wait until the housekeeper you know returns.

What should I do if I am unhappy with the service provided by my companion housekeeper?

It is important that you let the home help office know as soon as you have concerns. This will be treated confidentially and our priority will be to take the steps necessary to ensure that you have a housekeeper you are happy with.

What can the impact of loneliness and social isolation on an older person?

Age UK explain that loneliness can define their lives and have a significant impact on their emotional and physical well-being. According to age uk 3.9 million older people agree the television is their main form of company.

Do you provide any other services?

We aim to provide a service which is flexible and responsive to the needs and wishes of each person. We have listed many of the services but two small and maybe important examples are

1. Learn to love computers

We know that many older people love computers but others would maybe like some help get to grips with smartphones, tablet computers and email. If your friends and family live far away, a great way to stay in touch, especially with grandchildren, is by using a personal computer or tablet (a handheld computer).  Many of our companion housekeepers can help an older person to learn how to use a personal computer or table.

2. Invite friends to tea

Sometimes knowing that you have someone there to take care of some of the household chores, is all you need to feel confident and in control.\maybe you would like to invite friends, family and neighbors to come and spend some time with you and would appreciate the support of a companion housekeeper to make this happen.

I would like to register as a Companion Housekeeper?

We are looking for reliable, hard-working and positive people who are able to work a minimum of 10 hours per week to join our team of friendly, professional, self-employed housekeepers in the Dunfermline, Edinburgh and Perth areas. We can offer flexible working schedules and this position could also be suitable for someone who is recently retired or looking to return to work or to work round school hours. This post is subject to satisfactory references and criminal record having been completed through disclosure Scotland. If you have further questions or would like more information please do get in contact.